EssayHave.com is a custom-writing company that appeared recently on the market and started attracting students with its fair prices. The website features a free plagiarism checker, which is a convenient feature that brings more traffic.
However, the company needs to work more on its customer support system and the quality delivered by its writers. The customer support agents are not always ready to provide the needed answers and are only interested in convincing the students to place an order.
The section Our Services provides the following options in a dropdown menu: essay, term papers, research papers, thesis, courseworks, write my paper, write my research paper, and write my essay. It is obvious that the list is not clear and does not feature all services provided by EssayHave.com.
The company does not clarify whether or not the services are provided by expert writers with graduate degrees in the pertinent fields of study.
The order form features more types of services available for the customers to order: creative writing, presentation or speech, research proposal, book/movie review, dissertation and dissertation chapters, business plan, thesis, case study, biography, critical thinking, admission essay, capstone project, research proposal, and more.
The prices at EssayHave.com fall within the industry’s average pricing systems. The customers can set a deadline between one month and eight hours, which is a drawback considering the ability of competitive companies to complete top-notch papers within 3 hours.
The quotes per page are categorized in five sections according to the student’s academic level: High School, Undergraduate (years 1-2), Undergraduate (years 3-4), Master’s, and Doctoral. The cheapest price per page is set for a High School paper with a deadline of 14 days ($10 per page), and the most expensive quote comes for Doctoral-level papers with a deadline of 24 hours ($48 per page).
Let’s see how much a 3-page essay would cost in each of these categories if the customer orders it with a deadline of 3 days:
● $48 for High School level;
● $54 for Undergraduate (years 1-2);
● $57 for Undergraduate (years 3-4);
● $90 for Master’s; and
● $105 for Doctoral level.
Discounts and Free Features
The website does not feature any information about discounts for first-time users.
Students need to place a lot of orders before reaching lifetime discounts. The discount of 5% is given to customers who spend more than $500 at the website; those that spend more than $1000 get a lifetime discount of 10%; and the biggest discount of 15% is given to customers who spend more than $2000 at the website.
These free features come with each order: revisions, title page, bibliography and reference, and formatting.
Special Offers and Customer Support
In the order form, the customer has an option to choose the writer’s preferences. Thus, they can request the best available writer (for standard pricing), choose the category of the writer (with different prices depending on the chosen category), or request a specific writer who has worked for them before. The option of progressive delivery is quite beneficial for big orders that require to be completed step-by-step.
The customer support agents are available via phone and live chat, but they do not provide a high level of support for the customers.