PoweredEssays Review: 5 Reasons Not to Use This Service

Rating
3.33/10

PoweredEssays Review

PoweredEssays Review: General Impressions

This service is registered in Cyprus, as many other writing companies are. Perhaps it’s another creation of some Russian friends, as it’s quite hard to detect the company’s real country of origin.

I can’t say that the website’s appearance has touched my aesthetic feelings, but the navigation and website layout could be better. It’s obvious that the main page should be improved. Where is one of the most important sections, such as the ‘how to order’ section? How will the first-time customer understand how the service works? PoweredEssays immediately suggests the customer to order a paper, but what if I don’t like the way the service works?

Conclusion: The website needs improvements. Usability and the quality of content are extremely low.

Pricing and Discounts

Pricing and Discounts
7/10

The price depends on project length, deadline, and academic level. In general, the prices are quite average for the essay writing industry. The service offers extras like picking the writer’s level, getting an originality report, and improved customer service. All these options may increase the price, for a lot of money. If you pick several additional options, you’ll pay at least $77 more.

Additional discounts may even make the service look attractive to students who strive to save money. You can get 16% off on your first order or get a discount after spending more than $399.

The service offers the following free features:

  • Limited amendments
  • Bibliography
  • Outline
  • Title page
  • Formatting
  • Plagiarism report

I should mention that such “free” features are already free in many services. This is nothing new.

Before making the final choice, think whether you should take the risk and use a service at a low price. As I know, writers get only a tiny part of the price you pay for the order. Would a professional writer work for a small amount of money?

Conclusion: I expected to see more discount options, but in fact, you need to be a regular customer to experience all the benefits.

Reason 1:

Slow Customer Service
5/10

Those who need to contact support can do it via email, phone, live chat, or the contact form on the website. Also, I should admit that the service can connect to Facebook chat for the best efficiency and call-back.

Customer Service - PoweredEssays

I’ve tried to contact a customer representative using a live chat, and it took more than 15 minutes to get an answer. The service should work on their customer support quality.

Conclusion: Unfortunately, the customer support cannot deal with urgent issues.

Reason 2:

Unprofessional Writers and Low Quality Papers
2/10

There is no section on the website dedicated to writers. The owners think that it’s not necessary to describe the hiring process, or at least share some information about their experts. I found a little bit of information in the FAQ section, but it’s too general and inconclusive.

Thankfully, the owners have decided to share some samples written by their writers, but the good news stops there. To read a sample you need to input your email address, and the sample will appear in your inbox. So, what can I say for the quality of those samples? I have looked through PhD and master’s level papers and the quality of those samples can be attributed to a first-grade student. The papers have a lot of errors and the topic is not researched enough.

Writers and Quality -PoweredEssays

Conclusion: I think there are enough arguments to say that the service provides low-quality content. You will be lucky if you receive a well-written and researched paper from PoweredEssays.

Reason 3:

Poor Online Reputation
2/10

As for the company’s reputation, it took time to find Powered Essays reviews on the web. First, I looked through the testimonials on the website, and what did I find? No recent reviews, and most of them are dated for 2017 and the beginning of 2018.

Online Reputation - PoweredEssays

As for the Facebook account, it seems that the PoweredEssays owners have decided not to waste time on it. The last post is from 2015. Also, there is no reviews section on their social media page. The same situation exists with the PoweredEssay Twitter account.

Reviews on independent review websites like SiteJabber are quite suspicious and fake-looking customer reviews. And the same situation exists with the reviews on the main website — all of the reviews are outdated. The last review is negative, and I think it looks much more credible than the positive ones.

Online Reputation

I have also found several powered essays reviews on other websites, and mostly they are negative. Customers complain about the slow response, skipped deadlines, and poor proficiency of the writers.

Conclusion: The service doesn’t care about their online reputation and doesn’t respond to negative feedback.

Reason 4:

Tricky Money-Back Guarantee
2/10

You won’t get a cent! (sarcasm)

But if you attentively read through the money-back guarantee policy, you will see that you will get only a tiny bit of money back for your order if something goes wrong. For example, if you have ordered a paper within a 14-day deadline and the author has missed the deadline, you’ll get only 7% of the price you’ve paid. Also, if you will be unsatisfied with the quality of the text and you have already asked for a revision, you will receive no more than 70%. And if you end up getting a bad grade, the company won’t give you a refund at all, as they “don’t sell papers ready for submission.” And lastly, the processing of the refund transaction may cost $10 or more.

Conclusion: PoweredEssays has covered their backs with a detailed money-back guarantee to reduce risks connected with poorly written papers. It’s near to impossible to get a refund there.

Reason 5:

No Privacy
1/10

The service openly says that they can share your personal information with those third parties. While they say that it may be done with a specific purpose only, you still cannot be totally confident about your privacy. And what if those third parties will share your information with others?

Also, the company can send you spam emails, and even call you to promote new offers and discounts. Sounds unattractive, right? If you don’t like to read terms and policies, be ready for surprises.

Conclusion: The service doesn’t guarantee the full safety of the data you input on the website.

Bottom Line

Don’t risk your money, as PoweredEssays is not the right place to order a paper. If you want to get an essay written by a professional writer, this place is not for you. Let’s sum up the positive and negative qualities of this service:

Pros

  • 24/7 customer support
  • Discounts

Cons

  • Outdated customer reviews
  • Plagiarized papers
  • Poor guarantee policies
  • Low-quality paper samples
  • Slow customer support